Frequently asked questions

Every formula is fragrance-free, alcohol-free, paraben free, and built around plant exosomes rather than retinoids — so there’s no purging period or sun-sensitivity trade-off. Patch test first if you have known sensitivities.

Hydration and plumpness are typically visible within days. Texture and tone changes build over two to four weeks of consistent morning-and-night use.

We hope you love your DE L’AUR ritual. If you change your mind, unopened and unused products may be returned within 30 days of delivery for first orders only. For hygiene and product safety, we’re unable to accept returns of opened or used skincare. If there’s an issue with your order, please contact us at support@delaurparis.com—we’ll take care of you.Please kindly note, we do not cover the cost for return of unwanted products.

Our products are made in Southern California by our French family.

Absolutely!

Our formulas are retinol-free and formulated without ingredients commonly avoided in skincare during pregnancy. However, pregnancy can change your skin and individual medical circumstances vary. We recommend checking the ingredient list with your healthcare provider before introducing any new skincare product during pregnancy or while breastfeeding.

Our general guideline is to keep our products in a cool dry place, away from sunlight. If unsure, contact customer support for personalized help.